BT Lines & Services

Anglia Technology has been providing its BT services for over 25 years, and in that time we have built up great partnership which enables us to provide a complete service to our clients.

Complete Service – Analogue, ISDN2, ISDN30, Sip Trunks, FTTP, FTTC, ADSL2,Leased Lines and Private Circuits.

Anglia Technologys ‘complete’ option provides quality comprehensive business service for your company’s communications. When you commit to using our services, we reward you by supplying Enhanced Care FREE or at discounted prices. Providing a prioritised fault response service operating 365 days a year with direct access to Openreach specialist technical engineers with one purpose in mind; to diagnose and repair any problem with your lines and restore your service as fast as possible.

Ready for the PSTN Switch Off?

In 2019, it was announced that the Integrated Service Digital Network (ISDN) and Public Switched Telephone Network (PSTN) would be switched off in December 2025.

With 6 years until that date, there was no major rush from businesses to change. Fast forward 3 years, and the more forward-thinking businesses are now starting to make their contingency plans – because as of 2023 – customers will no longer be able to purchase new lines, with the complete switch off taking place in 2025.

Openreach Care Levels:

Business Level Care

Once fault reported to Anglia Technology: Clear by end of next working day.

Monday to Saturday, excluding Public Holidays and Bank Holidays.

Business Premium Level Care

Fault reported to Anglia Technology by 12.59 – clear by 23.59.59 same day.

Fault reported to Anglia Technology after 13.00 – clear by 12.59.59 next day.

(Monday – Sunday including Public and Bank Holidays)

Critical Level Care

Fault reported to Anglia Technology at any time of day, any day of year, with 6-hour fix time.

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Contact Our Team

Contact Anglia Telephones to discuss your cloud-based telephone system requirements and we’ll guide you to a solution that suits you and your business.